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Shipping Information

Delivery Times 
Orders are shipped Monday to Friday from our warehouse. If you order over the weekend, your order will be shipped on Monday. Delivery times are generally 1 to 3 working days via courier. If you live rurally, please add 2 days. We deliver New Zealand wide. We do not ship internationally.

 

Tracking
Once your order has been shipped from our warehouse, you will receive an email notification which includes a tracking number.

 

Lost or Damaged Items
Please reach out to us at retail@southislanddairy.co.nz if your order is lost or damaged. We will work with you to find a solution.

 

Returns and Refunds
Please review our refunds policy HERE